I tried to explain to the lady at the desk I was advised to freeze the memebership when I had asked to cancel it months ago over the phone and that I was never told that I would be hit with another 4 weeks of fees after I’ve been paying the gym $2.5 a week to just freeze the membership until I had the chance to get in there to cancel it. I went into my gym today (13th October, while trying to juggle a newborn and new job), to be spoken to abruptly by the staff. Read more week (8th October) and I was charged $19.95 (unsure why this amount has changed as prior to freezing the membership it was only $18.95) I was never notified of a price increase? I was never advised of a cooling off period, so have been paying the $2.50 a week freeze fees until I had the chance to head to the gym to fully cancel my membership. I needed to cancel my membership in July but when I called, the staff advised me to freeze my membership instead and also promised to contact me once it was back activated and that i can only cancel it by going to the gym as the cancellation couldn't be processed online nor on phone. It's not just terrible rates but also terrible service.ĭue to change in work and my partner recently having a baby. So, please think twice before signing up because once you sign up you're trapped. They also had no clear record as to when I joined, I called 3 different AF in my area but no one had any clear dates. I called them multiple times and they never took me seriously, they made false promises about looking into it but never ended up calling me back. I moved to a different state, got into an accident and all they would do was freeze the plan which I. They say that they freezed the payment during covid and I haven't completed by 18 months but bare in mind they got money from the government during this time. I signed up for anytime fitness in December 2019 on the 18 month plan and I am still on the plan because anytime fitness won't let me leave. ![]() Please do not sign up with anytime fitness because you will be wasting money and end up going into financial debt.
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